Field Service Dispatch by Verizon Connect
By Verizon Connect
Field Service Dispatch for Reveal makes it simple for dispatchers to efficiently schedule and talk about jobs with technicians and prospects.
With the Field Service Dispatch Mobile App, technicians can simply share job progress and essential job details with the workplace, serving to to simplify communication and improve productivity in the subject. Technicians can additionally capture proof of service details like job notes, pictures and signatures.
Why use it:
Improve staff communication
Easily view jobs for the day and receive notifications when your schedule modifications. No need to frequently name the office.
Reduce paperwork
Quickly seize important job notes, pictures and signatures in the app to help get rid of cumbersome paperwork.
Save time
Access every thing you want to come prepared for the job including buyer info, location and directions.
Easy onboarding
Get up and working with the app designed based on customer feedback. No experience or coaching required.
What’s included:
Job schedule and details
View jobs that want to be accomplished for the day and any upcoming work.
Job status
Keep dispatchers updated on job standing as you progress through your day, including travel time and time on website.
Notes
Record detailed notes describing the work that was completed to inform future work.
Photos
Capture photograph proof of work completed and present proof of service.
Signatures
Collect signatures earlier than and after the job to verify that clients are happy with the work.
Notifications
Receive alerts when there’s a schedule change.
Work offline
Continue using the app when there's no sign. Information will sync when you're back online.
Not a Field Service Dispatch customer? Contact the Verizon Connect staff at 866.844.2235 to request a live demo.
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