VisualSupport - RemoteCall

By RSUPPORT Co., Ltd.

VisualSupport - RemoteCallVisualSupport - RemoteCallVisualSupport - RemoteCall

Rsupport’s VisualSupport - RemoteCall answer utilizes the customer’s cell device digital camera to stream HD video of the concern(s) they’re experiencing in real-time. By utilizing Rsupport s video help resolution, support representatives are able to see precisely what the buyer is experiencing and get rid of the want for prospects to narrate their points. Additionally, prospects are in a position to stream and obtain support from virtually any location through a Wi-Fi, 3G, or LTE connection.

Improve First Call Resolution

Reduce Time to Resolution

• Increase Overall Satisfaction

[Key Features]

1. Real-time Video Streaming

Support representatives are ready to see exactly the issues the customer is experiencing through a actual-time video stream.

2. Screen Capture

Analyze issues more effectively by taking a screenshot of what the buyer is streaming.

3. On-display screen Drawing

Mark essential areas for the buyer to see to communicate sure points more clearly.

4. Easy to Connect

All the buyer needs to do to get related is enter the 6-digit connection code provided by the assist representative.

[Receiving Video Support - Customers]

1. Download, set up, and then launch the VisualSupport software.

2. Enter the 6-digit connection code offered by the help consultant, then click on ‘OK ninety nine.

3. Engage in actual-time video assist.

4. Close the software once video assist session has ended.

* Android OS four.zero~6.0 Recommended

Similar Apps

Description:

Mobizen Mirroring controls Android devices from a PC. shows the display of Android/iOS gadgets on a PC.supports wired/wireless connections (3G/LTE/Wi-Fi/USB).Use Mobizen to do these ㆍEnjoy video games/video/pictures on a larger display. ㆍControl smartphones with keyboard and mouse. ㆍRec...

Description:

I

Description:

Aid supplied by LG Electronics utility helps customers."LG Telepresence" smartphone prospects to use or contact with the digicam after taking the product in query in actual time, is sent to the agent should be ready to get assistance instantly.AS middle with out having to go to the easy use and e...

Description:

Next era of the Invidyo digital camera is lastly here. You can use the Invidyo digital camera to maintain an eye on your child whereas you are away. If you have a baby sitter, you can monitor the moments when they are taking care of the child and have peace of mind.-Invidyo digicam mechanically d...

Description:

Rsupport’s �%eighty�MobileSupport �%eighty� RemoteCall�%eighty%ninety nine application allows assist representatives to remotely entry prospects�%eighty%ninety nine cellular devices to determine and resolve points in real-time. With ‘MobileSupport �%eighty%ninety three RemoteCall�%eighty�, help r...

Description:

Deltapath Mobile is the subsequent technology mobility app by Deltapath serving your everyday business communication wants. Deltapath Mobile permits users to adapt to every scenario wherever and at any time while sustaining excessive constancy and providing the audio quality of the future, right ...

Comments