Freshchat
By Freshworks Inc
Freshchat is a modern messaging app for gross sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and expertise of consumer messaging apps to businesses to assist them convert visitors and delight users.
With the Android app, groups can:
Ace Conversations - View, reply to, assign, and handle conversations from anywhere, anytime.
Know who you re talking to - Get entry to the customer profile with details like contact information, occasion timeline, and utilization historical past to make related conversations.
Never miss a message - With Push Notifications, get notified when you obtain replies on conversations or when a person proactively reaches out. Stay on high of messages even when you’re not inside the app.
Enable a quicker response time - Optimize staff productivity even whereas on the go by sharing FAQ articles with visitors and users.
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