MobileSupport - RemoteCall
By RSUPPORT Co., Ltd.
Rsupport’s MobileSupport RemoteCall ninety nine application allows assist representatives to remotely entry prospects ninety nine cellular devices to determine and resolve points in real-time. With ‘MobileSupport ninety three RemoteCall , help representatives are in a position to provide safe and reliable help with out having to have the buyer visit a assist middle.
[Key Features]
1. Screen Control
View and management prospects' cellular gadgets in real-time to collaboratively establish and resolve points.
2. On-display screen Drawing
Mark important areas for the customer to see to communicate certain factors more clearly.
3. Text Chat
MobileSupport ninety three RemoteCall s in-app chat feature permits clients and help representatives to conveniently talk with each other throughout assist classes.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code supplied by the support representative.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport ninety nine software.
2. Enter the 6-digit connection code offered by the assist consultant, then click on ‘OK’.
3. Engage in real-time video assist.
4. Close the application as soon as video support session has ended.
* Android OS four.zero~6.0 Recommended
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